Sliderfys' Privacy Police.

Sliderfy Ltd understands that its use of your information requires your trust. Sliderfy Ltd is committed to the highest standards of data privacy and will only use your information for clearly described purposes and in accordance with your data protection rights.

These are the main ways we collect your information:

  • If you contact us directly via our websites usually by our contact forms or via our social media channels to request information about our products and services.
  • If you buy a product or service directly from us.
  • If you reply to our direct marketing campaigns.
  • If your contact details are transferred from authorised centres or other third parties.
  • If we acquired your personal data from other sources, for example social media sites.

If you give information on behalf of someone else you must ensure that you have their permission and that they have been provided with this Privacy Policy before doing so.

If you are under 16 please do not provide us with any of your information unless you have the permission of your parent or guardian.

Please help us to keep your information up to date by informing us of any changes to your contact details or privacy preferences.

We currently collect and process the following information:

  • Personal identifiers: such as contact details and characteristics (for example, name and contact details)
  • Email Addresses: To communicate with you about our products, send custom design work, promote our services or respond to inquiries.
  • Uploaded Assets: Including but not limited to images, documents, or other materials you may provide in the course of using our services.
  • Location Data: To provide personalised content and services relevant to your geographic area.
  • Standard Data: As is typical with many websites, we also collect information that your browser sends whenever you visit our site (such as browser type, language preference, referring site, and the date and time of each visitor request). Further breakdown of some of the information:
    • Browser Type and Version: Understanding the browser types and versions helps in optimising the website to ensure compatibility and a seamless user experience across all platforms.
    • Language Preference: This data helps in providing content in the user’s preferred language, making the website more accessible and user-friendly.
    • Operating System: Knowing the operating system helps in optimising the website’s performance for different systems, ensuring that it runs smoothly whether the user is on Windows, MacOS, Linux, or any mobile OS.
    • Device Information: Collecting data on the devices used to access the website (such as smartphones, tablets, or desktop computers) allows for adjustments in design and functionality to better suit different screen sizes and capabilities.
    • Referring Site: Understanding which websites are directing traffic to your site can inform marketing strategies and partnership opportunities.
    • Date and Time of Each Visitor Request: This information can be used to analyse website traffic patterns over time, helping to improve content scheduling and availability during peak usage times.
    • Internet Protocol (IP) Address: Beyond diagnosing server problems, IP addresses can also be used for geographic targeting, preventing fraud, and customising content based on geographic location.
    • Cookies and Similar Technologies: Many websites use cookies to personalise content and ads, provide social media features, and analyse their traffic. Cookies can also remember login details and settings for future visits.
    • Interaction Data: This includes which pages are visited, the order of pages visited, how much time is spent on each page, and interactions (like clicks) within the pages. This data is valuable for understanding user behaviour and improving site navigation and content.
    • Form Data: Any information entered into forms on the website, such as search queries, feedback forms, and subscription sign-ups, is collected to respond to user inquiries and offer relevant content and services.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Respond to enquiries and to bring you news and offers.
  • Delivery of custom design work related to our products.
  • Deliver purchases and process complaints and claims.
  • To send updates on your order and tracking information.
  • Improve our marketing efforts.

Legal grounds for processing of your personal information.
The use of your information set out above is permitted under UK data protection law on the basis of these principal legal grounds:

  • Where you have consented to the use (you will have been presented with a consent form in relation to any such use and may withdraw your consent at any time through the following means: Sending an email to jes@sliderfy.co.uk  or info@sliderfy.co.uk
  • Where necessary to enter into or perform our contract with you
  • Where we need to use it to comply with our legal obligations
  • Where we use it to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights (our legitimate interests include promoting our other products under the trading names of Bobbs, Jacked Jerseys and Sliderfy which are all linked under our company Sliderfy Ltd  and tailoring news and offers to your profile with related products and services).

There may be uses that are permitted on the basis of other grounds; where this is the case we will use reasonable endeavours to identify the ground and communicate it you as soon as possible after becoming aware of the new basis.

Compliance with legal requests for your information – to comply with our legal obligations to law enforcement, regulators and the court service.
We may be legally required to provide your information to law enforcement agencies, regulators, courts and third party litigants in connection with civil or criminal proceedings or investigations anywhere in the world. Where permitted, we will direct any such request to you or we may notify you before responding unless to do so would prejudice the prevention or detection of a crime.

Third parties to whom we may transfer your data.
Personal information which we collect may be transferred to or accessed by third parties on our behalf, with your consent where necessary.

  • IT providers who provide us systems and services for customer support.
  • Card Payment Services providers who operate payment platforms.
  • Logistics and courier companies who transport our products to you.
  • Law firms who provide legal advice to us (e.g. where there is a customer dispute)

This is only shared in a secure manner, using a consistent security protocol. When we share with other parties we ensure that they only use your personal data for the purpose it was collected and do not allow them to abuse this agreement.

We retain your information only as long as is necessary and only for the purpose for which we obtained them.  We restrict access to your information to only those persons who need to use it for the relevant purpose. 

Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymised or destroyed securely.

Use for marketing:

  • We retain your personal information for as long as is necessary, but only for the relevant purpose that we collected it for. 

Use to perform a contract:

  • In relation to your information used to perform any contractual obligation with you we may retain that data whilst the contract remains in force plus six years to deal with any queries or claims thereafter.

Where claims are contemplated:

  • In relation to any information where we reasonably believe it will be necessary to defend or prosecute or make a claim against you, us or a third party, we may retain that data for as long as that claim could be pursued.
 
 

We use technical and organisational security measures including encryption and authentication tools to protect your personal information, against manipulation, loss, destruction, and access by third parties.

Although data transmission over the Internet or website cannot be guaranteed to be secure, we and our business partners work hard to maintain physical, electronic and procedural safeguards to protect your information in accordance with applicable data protection requirements. Our main security measures are:

  • Tightly restricted access to your data on a “need to know” basis and for the communicated purpose only
  • Transferred collected data only in encrypted form

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at jes@sliderfy.co.uk or info@sliderfy.co.uk if you wish to make a request.

If you have any concerns about our use of your personal information, you can make a complaint to us at: jes@sliderfy.co.uk or info@sliderfy.co.uk

Please mention in the complaint about which part you are specifically complaining about so we can review it.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk